(4.5 / 5)2225+ Ratings

ShayaPets Reviews

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Overall Rating

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5 Reviews
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About ShayaPets

Shayapets.com is a luxury product brand creating elevated fundamentals for pets and humans. The design process is distinct, ethical, and impactful. The products are handcrafted with premium materials for pets' ultimate comfort and style-forward walks. The products include carriers, walking sets, and wearables. Celebrities like Kendall Jenner, Priyanka Chopra, and Maeve Reilly have been seen with Shaya products.

All of the products are made 100% in Italy, except for the silk Twillies which are handmade in NYC. There is a vegan option for every product using a coated canvas material that mimics the look and feel of saffiano leather. The products are durable, made with high-quality leather, leather alternatives, and hardware. Most of the products are water & scratch resistant.

The Susan Leashes can be used to walk dogs up to 100 pounds and the wedding line leashes are for dogs up to 150 pounds. The collars are made to fit all dogs. The company does not support factories or suppliers that take for granted their employees or the environment. The accessories are made by a team in Italy that treats employees like family. The tannery that supplies the leather has multiple certificates for environmental sustainability. They also only use byproduct leather, which means there is no unnecessary waste being added in the name of style.

The company offers free shipping on all domestic orders, although duty and taxes may vary and extra charges may apply outside of the U.S. For any queries, customers can reach out to them at Hello@shayapets.com. The company sells all of its products online and also through retailers around the world. They also offer monogramming services for their products. The company ensures not to misrepresent the look and feel of their products. Most of their photos have different lighting features so customers can get a real feel for the color and textures. However, a slight color variation is possible depending on the monitor.

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ShayaPets Customer Reviews (5)

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ShayaPets Customer’s Q&A

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ShayaPets Features and Benefits

Shayapets.com is a luxury pet accessories brand. Here are some key features and benefits:

  • Ethically made: All accessories are ethically made, using sustainable materials.
  • Luxury pet accessories: The brand focuses on luxury pet accessories, designed for pets and their humans.
  • Supports a good cause: A portion of every sale goes towards helping children with special needs get a service dog they otherwise could not afford.
  • Free shipping: Offers free shipping on all domestic orders.
  • Customer service: Customer service is available via chat or email.
  • High-quality products: The design process is distinct, ethical, and impactful. Pieces of high quality are made that connects you and your pets.
  • Elevated essentials for pets and humans: The brand creates elevated essentials for pets and humans, honoring the animals you love and the ways they live (and move) with you.
  • Uncompromising quality: The brand designs pieces of uncompromising quality that connect you both, because your time together is the ultimate luxury.
  • Premium materials: The products are made of premium calfskin leather and waxed canvas with deftly placed interior pockets for you, and a smooth nylon interior lining that’s both classic and high tech (timeless texture, antimicrobial action) for your pet.
  • Global craftsmanship: The products are crafted by partners in Venice who are master artisans with a combined 70 years of experience in luxury craftsmanship.
  • Founded with a purpose: The brand was founded with the aim to provide a simple yet elevated way for pets and humans to stay connected in uncompromising style and comfort. Because the more places they go, the more joy — for everyone.

These features and benefits make Shayapets.com a unique and worthy choice for pet owners looking for luxury pet accessories.

About Shayapets.com Prices and Cost?

Shayapets.com is a luxury product brand creating elevated fundamentals for pets and humans. The products are handcrafted with premium materials for the ultimate comfort of pets and style-forward walks. The design process is distinct, ethical, and impactful, aiming to create high-quality pieces that connect pets and their humans.

The leash collection is a must-have accessory, crafted in Italy using the finest materials for unmatched quality and aesthetics. The leashes are designed for dogs and humans of all sizes, ensuring a comfortable and fashionable walk. There are short leashes for kids who want to walk their furry friends and long leashes that fit in with the outfit. The collection is not just for dogs but also for cats, making them feel stylish during their walks.

Shayapets.com also offers a 15% off deal with free shipping on their leash collection. There's also a sale section where you can find a limited collection of favorite Shaya Pets accessories on sale. For example, there's a pet carrier called the Cobalt Shaya Pet Carrier, handcrafted in Italy with water and scratch-resistant leather for lasting durability. It's air-compliant design offers in-flight peace of mind, while the antibacterial lining keeps the pet clean and comfortable. There's also a product made by hand in New York, a scarf made from Oscar de la Renta dead-stock silk, which fits around Shaya Leash Handles and doubles as a headband or scarf, priced at $38.00.

Please note that duty and taxes may vary, and extra charges may apply outside of the U.S. For any queries, you can reach out to them via email at Hello@shayapets.com.

About Shayapets.com Payment Method?

Shayapets.com allows customers to initiate transactions by authorizing the use of their payment information to third parties to complete the purchase. The payment method charged will be the one selected by the customer, including any applicable taxes and other charges. The terms and conditions of the site emphasize the importance of agreeing to these terms to use the services provided. For further assistance with orders or inquiries about payment methods, customers are encouraged to reach out to the support team via the provided contact details on the website.

ShayaPets FAQs

FAQ

What is the process for returning an item to Shayapets.com?

To return an item to Shayapets.com, email the support team at support@shayapets.com within 14 days of delivery. Include the order number and reason for return in the email. A response will be provided as quickly as possible with further instructions. It's important to note that all shipping and return shipping fees will be deducted from the refund, and items must be in their original condition. Customized or monogrammed items, as well as final sale items, are not eligible for return.

FAQ

How durable are ShayaPets' products?

ShayaPets products are made of high-quality materials like leather, leather alternatives, and hardware. They test each material individually for strength and quality before combining them. 90% of their products are water and scratch resistant, including carriers.
FAQ

Does ShayaPets ship worldwide?

Yes, ShayaPets ships worldwide. Free shipping and returns are offered in the U.S., and orders over $600 are eligible for free international shipping.
FAQ

What is ShayaPets' return policy?

ShayaPets accepts returns on orders returned in their original condition within 14 days of delivery. Final sale items cannot be returned or exchanged, and customized or monogrammed items cannot be returned.
FAQ

Does ShayaPets make vegan accessories?

Yes, ShayaPets offers a vegan option for every product it makes. The vegan line is made of a coated canvas material that mimics the look and feel of saffiano leather, and is just as stylish as the leather products.
FAQ

What are some popular products on Shayapets.com?

Some of the popular products on Shayapets.com include the Susan Leash in Black Long, which has been seen with celebrities like Kendall Jenner. The Blush Clean Up Purse is another favorite, notably used by Priyanka Chopra. For those looking for a stylish yet practical option, the Sasha Leash in Embossed Yellow & Black offers a unique design. The website also features a range of luxury dog accessories, all handmade in Italy with a focus on ethical production and sustainable materials. These products are part of a collection that reflects the brand's commitment to creating elevated fundamentals for pets and their owners, with a portion of every sale supporting a charitable cause.

FAQ

About Shayapets.com Popular Products and Services?

"Shayapets.com" is a luxury product brand creating elevated fundamentals for pets and humans. The design process is distinct, ethical, and impactful. The pieces are of high quality that connects you and your pets. The site offers Luxury Dog Accessories which are handmade in Italy. The popular products include Carriers, Walking Sets, and Shaya Wear which are ethically made for your pets' ultimate comfort and your style forward walks. The products are handcrafted with premium materials. The site also offers Free Shipping on all domestic orders. Extra charges may apply outside of U.S. For any queries, customers can chat or email at Hello@shayapets.com. Celebrities like Kendall Jenner, Priyanka Chopra, and Maeve Reilly have been seen using their products. The leash collection of 2024 is meticulously crafted, ensuring that you receive a product that not only meets but exceeds your expectations. The thoughtfully designed pet pieces are ethically made for the pet that wants to be as fashionable as you are.

FAQ

Shayapets.com Return Policy?

Shayapets.com has a detailed Shipping and Return Policy. For shipping, standard shipping is free for all US orders, excluding Alaska & Hawaii. If items need to be delivered faster than the standard delivery speeds, a fee for expedited shipping may apply. Note that they do not ship to PO Box or military addresses. Orders placed Monday-Thursday before 2 PM EST will begin processing that day, excluding holidays, and will ship within 1-3 days. Orders placed after Thursday at 12 PM PST will be shipped the following week.

For returns, orders can be returned in their original condition within 14 days of the delivery date. Any items believed to have been used will be sent back to the customer at their expense and a refund will not be issued. Returns will have all shipping and return shipping fees deducted before refunding the remaining amount. Items purchased as "FINAL SALE" or at a 40% off or more discount cannot be returned or exchanged. Items that have been monogrammed or customized in any way cannot be returned. To make a return, an email should be sent to support@shayapets.com. Please note that returns due to incorrect address provided will have shipping and return costs deducted. Returns requests made beyond 14 days of delivery will be considered on a case by case basis. All shipping fees will be deducted from returns made after 14 days.

For international shipping, it is offered through DHL, USPS, UPS & FEDEX. Shipping to Canada & Mexico is $20, while everywhere else is a flat fee of $35. Free International Shipping is offered on all orders over $600. Please note that they are not responsible for duties or taxes and have no control over customs.

Please note that due to COVID-19, shipping may be delayed. Once an order has been shipped, a notification with a tracking number will be sent. If a return is approved, the refund will be processed within 10 business days. It may take several weeks for the credit to appear on the credit card. If for any reason a return is not accepted, the item(s) will be returned to the original shipping address.

FAQ

How can I purchase from Shayapets.com?

To purchase from Shayapets.com, visit their website and browse through the available products. All products are sold online. For any assistance during the order process, reach out to them at hello@shayapets.com. They also offer customization options such as monogramming on certain products. For this, send a request to the same email before placing the order. If not satisfied with the purchase, a return can be initiated by emailing support@shayapets.com within 14 days of delivery. Please note that international buyers are responsible for the full cost of shipping.

FAQ

What other products does Shayapets.com offer?

Shayapets.com is a luxury product brand creating elevated fundamentals for pets and humans. The design process is distinct, ethical, and impactful. The pieces are of high quality that connects you and your pets. The website offers a variety of products including luxury dog accessories which are handmade in Italy. These include carriers, walking sets, and celebrity looks. They also offer water-resistant dog accessories and luxury dog products. You can find leather and vegan dog leashes, collars, and poop bags. They also have a sale section where you can shop a limited collection of favorite Shaya Pets accessories on sale. This includes carriers and walking accessories.

FAQ

What are the most popular products on Shayapets.com?

Shayapets.com is a luxury product brand that creates elevated essentials for pets and humans. The most popular products on the site include luxury dog accessories that are handmade in Italy. These include carriers, walking sets, and leashes. The leashes are particularly popular, crafted in Italy using the finest materials for unmatched quality and aesthetics. They are designed for dogs and humans of all sizes, and there are options for short leashes for kids and long leashes for adults. The site also offers a Cobalt Shaya Pet Carrier, which is handcrafted in Italy with water and scratch-resistant leather. This carrier is air-compliant, making it perfect for in-flight travel with pets. The site also features a sale section where customers can find items like the Avi Crocodile Effect Leash.

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